Gexa Energy Reviews & Rates
Gexa Energy is one of the most prominent Retail Electric Providers in Texas, known for offering 100% renewable energy plans at competitive rates. Here is our breakdown of their pricing structures and customer service record.
Texas Energy Directory
Gexa Energy Plan Structures
Gexa frequently offers highly competitive rates, particularly on their bill-credit plans. However, these plans require strict adherence to usage thresholds (e.g., using between 1,000 and 2,000 kWh) to realize the advertised savings.
If your usage is highly predictable, Gexa's credit plans can be very lucrative. If your usage fluctuates, look for their straightforward flat-rate options.
PUCT Complaint Record
Gexa Energy generally maintains a favorable complaint ratio with the Public Utility Commission of Texas (PUCT) relative to its massive customer base.
As a subsidiary of NextEra Energy, Gexa has the financial backing to weather grid volatility, making them a stable choice for long-term contracts.
TDU Delivery Charges
No matter which retail provider you choose, you must pay regulated delivery charges to your local utility. These fees cover grid maintenance and storm restoration.
Need Help?
If you experience a power outage, contact your local TDU directly. Retail providers cannot restore power.
CenterPoint Outages: 713-207-2222